Privacy Policy
Last updated: December 29, 2025
This Privacy Policy describes how ikontapware ("we", "us", or "our") collects, uses, stores, and shares information about you when you access or use our website and services available at ikontapware. By using our services, you agree to the practices described in this document.
1. Information We Collect
1.1 Information You Provide Directly
We collect information you voluntarily provide when you register an account, participate in webinars, submit forms, or contact us. This may include:
- Full name and email address
- Phone number and postal address
- Account credentials
- Payment and billing details
- Messages, questions, and feedback submitted through contact forms
- Profile information and preferences you set within your account
1.2 Information Collected Automatically
When you interact with our platform, certain technical data is collected automatically, including:
- IP address and approximate geographic location
- Browser type, version, and operating system
- Device identifiers and screen resolution
- Pages visited, time spent, and navigation paths
- Referring URLs and search terms used to reach our site
- Session duration and interaction events
1.3 Cookies and Similar Technologies
We use cookies, local storage, and similar tracking technologies to operate and improve our services. These may include:
- Essential cookies — required for the platform to function correctly
- Analytical cookies — help us understand how visitors use the site
- Functional cookies — remember your preferences and settings
- Marketing cookies — used to deliver relevant communications
You can manage or disable cookies through your browser settings. Disabling certain cookies may limit the functionality of our services.
1.4 Information from Third Parties
We may receive information about you from third-party services such as payment processors, authentication providers, or analytics platforms when you use them in connection with our services.
2. How We Use Your Information
We process your personal data for the following purposes:
- Creating and managing your account and providing access to webinars and platform features
- Processing registrations, payments, and sending confirmations
- Sending service notifications, reminders, and updates related to events you have joined
- Responding to your inquiries and providing customer support
- Improving platform performance, content quality, and user experience
- Conducting analytics and internal research to develop new features
- Sending promotional communications where you have consented or where we have a legitimate interest
- Detecting, preventing, and addressing fraud, abuse, and security incidents
- Complying with applicable legal obligations
3. Legal Basis for Processing
We process your personal data on the following legal grounds:
- Contract performance — processing necessary to deliver the services you have requested
- Legitimate interests — improving our platform, ensuring security, and communicating about relevant services
- Consent — where you have explicitly agreed, such as for marketing emails or non-essential cookies
- Legal obligation — where we are required to process data to comply with applicable law
4. Sharing of Information
We do not sell your personal data. We may share it with the following categories of recipients:
4.1 Service Providers
We engage trusted third-party vendors who assist us in operating our platform, including hosting providers, payment processors, email delivery services, analytics tools, and customer support software. These providers are bound by confidentiality obligations and may only process data as instructed by us.
4.2 Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and the choices available to you.
4.3 Legal Requirements
We may disclose your information when required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
4.4 With Your Consent
We may share your data with other parties when you have given explicit consent to do so.
5. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes described in this policy, to maintain your account, and to comply with legal, tax, or regulatory obligations. When data is no longer required, we delete or anonymize it securely.
If you request deletion of your account, we will remove your personal data within a reasonable period, except where retention is required by law or for the resolution of disputes.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure. These measures include encrypted data transmission, access controls, and regular security reviews.
No method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Your Rights
Depending on your location and applicable law, you may have the following rights regarding your personal data:
- Access — request a copy of the personal data we hold about you
- Rectification — request correction of inaccurate or incomplete data
- Erasure — request deletion of your personal data where no longer necessary
- Restriction — request that we limit how we process your data in certain circumstances
- Portability — receive your data in a structured, machine-readable format
- Objection — object to processing based on legitimate interests or for direct marketing
- Withdrawal of consent — withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us at help@ikontapware.com. We will respond within a reasonable timeframe and may need to verify your identity before processing your request.
8. Children's Privacy
Our services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete it.
9. Third-Party Links
Our platform may contain links to external websites or services that are not operated by us. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any external sites you visit.
10. International Data Transfers
Your information may be processed in countries other than your country of residence. Where data is transferred internationally, we ensure that appropriate safeguards are in place to protect your data in accordance with applicable standards.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the date at the top of this page and, where appropriate, notify you by email or through the platform.
Your continued use of our services after any changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:
| Company | Ikontapware |
|---|---|
| Address | Värvi 5, 10621 Tallinn, Estonia |
| help@ikontapware.com | |
| Phone | +3725055912 |
| Website | Ikontapware |